Home Solar Service Request

Yes, we service Namaste Solar installed systems and systems not installed by Namaste Solar. We offer general solar panel maintenance services along with deinstallation/reinstallation services (panels removed for roof related work or hail damage).

Service fees vary widely depending on the type of service performed, the number of techs required, and the time on site. Contact us for information on inspection, diagnostics, and repair appointments. We also provide estimates for system enhancements and new equipment installations. To get a quote, fill out the form here.

Namaste Solar can complete a deinstall/reinstall for you. If you need to have your roof re-shingled, repaired, or are completing a re-model that impacts your roof surface, please submit a service request for a deinstall/reinstall of your system. To request a deinstall/reinstall, fill out the form here.

To schedule service, follow this link and fill out the form at the bottom of the page.

The first most common step for service inquiries related to errors or suspicion that an inverter is off, is to do a system reset. Completing a system reset may clear the issue and get your inverter back online with no need to pay for a service visit. Identify the manufacturer of your inverter and select from the following reset guides to reset your system. Following the reset, if the issue is not resolved, please submit a service request.

SolarEdge Inverter Reset

Fronius Inverter Reset

SMA Inverter Reset

The first most common step for service inquiries of this nature is to do a monitoring reset. Identify the manufacturer of your monitoring system and select from the following reset guides to reset your monitor. Additionally, if you are having an issue with your online portal, you may reach out to your monitoring manufacturer directly for remote software support. Following the reset, or call with your manufacturer, if the issue is not resolved, please submit a service request.

Monitoring Not Working – LG

Monitoring Reset – SolarEdge- Zigbee/Gateway

SolarEdge Alert Help

If you have an issue with your solar system, contact Namaste Solar for a service request.

Animal guard is a heavy PVC coated black wire mesh that is installed around the perimeter of your array. It is a deterrent against nesting birds, rodents, and small mammals. Animal guard is NOT a guarantee against animal damage. If you see animal activity under your array please submit a service request, and we will help you schedule a service visit. If live animals, or unsafe amounts of animal waste, are present we may require that you coordinate a wildlife removal specialist to assist with clean up and removal. Removing trees or vegetation that are near or come up to the roof is a helpful way to deter animals from accessing your roof.
Damages by animals, or acts of nature, are not covered under your warranty. You may inquire with your homeowners insurance to see if they offer coverage for this type of damage.