Hail Damage Service Request

What should I do if I think my roof or solar system was damaged by hail?

1. Document any visible damage

Take photos of any roof damage, dents, broken shingles, cracked skylights, or visible solar equipment damage. If you notice broken solar panels, avoid touching any damaged equipment.

2. Turn off your system if you have broken panels

If you know you have broken solar panels, go ahead and turn off your system. The shutoff switch will be clearly labeled (with “On” and “Off” or “AC Disconnect”) either in your main breaker panel or on a box mounted next to your inverter. If you do not see broken solar panels, you do not need to turn your system off.

3. Contact Namaste Solar

If solar deinstallation and reinstallation (De/Re) is required, we can provide a proposal for this work. We can also perform a post-storm system inspection if you’re concerned about your system. Though many roofing companies will claim they can deinstall and reinstall your system, you should use Namaste Solar to maintain your warranty and ensure the highest quality work performed.

4. Contact your homeowner’s insurance company

File a claim and schedule an inspection with your insurance adjuster. Let the adjuster know you have a solar system installed on the roof.

5. Hire a local roofing company

If roof repairs or replacement are needed, your roofing contractor should determine whether the solar system must be removed before work can begin.

6. Deinstallation and reinstallation (De/Re)

Before your roof is being replaced, Namaste Solar will come deinstall your system. Your solar equipment will need to be stored on-site during the roof replacement. In most cases, the garage is the best location. Once the roof is replaced, we will reinstall the system.

Hail Damage Service Request Form

As a 100% employee-owned Certified B Corporation with a non-commissioned team, we provide honest, customer-first service and expert support, helping you get the most from your solar investment for years to come.

We offer general service, warranty work, deinstallation/reinstallation services (panels removed for roof related work) and system enhancements such as EV chargers and inverter retrofits.

Please fill out the form to get your project or question into our queue.

Hours of Operation
Monday – Friday: 8:00am–4:00pm
Saturday – Sunday: Closed